Chiseled in Sand: Perspectives on Change in Human Service Organizations / Edition 1 available in Paperback
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This book imparts to readers a sense of working in human service organizations and programs by providing a balance of theoretical perspectives and rich, real-life examples from a range of settings. The authors-one a veteran of human service organizations and the other a young person entering the field-describe their personal experiences trying to create or cope with change in a complex, fast-paced environment and also present the views of others working with contemporary human service organizations.
Table of Contents
Preface. Introduction. SECTION I: A CONCEPTUAL FRAMEWORK FOR UNDERSTANDING CHANGE IN THE HUMAN SERVICES. 1. Change: Why All the Commotion? 2. Applying Organizational Development and Leadership Theories. SECTION II: DESIGNING CHANGE: ORGANIZATIONAL PERSPECTIVES. 3. Actualizing the Vision: Developing Family Centered Services Past and Present. 4. Opening the Gates: Making a Children''''s Psychiatric Hospital More Responsive. 5. Standing at the Precipice: Coping with the Threatened Closure. 6. Stepping Out: Moving from Campus to the Workplace. SECTION III: ADDRESSING CHANGE: SYSTEMS PERSPECTIVE. 7. Into the Lion''''s Den: Understanding the Dynamics of a Large State Agency. 8. More than Just Data: Evaluating Neighborhood Based Police Services. 9. Beyond Rhetoric: Establishing a Comprehensive Services System. 10. Democracy Meets the Bottom Line: Caring for Children and Managing Resources. SECTION IV: PUTTING CHANGE IN PERSPECTIVE. 11. International Perspective: Journey to a Once Forbidden Land: Helping Estonia Bring Children Home. 12. Parents'''' Perspective: The Heroine''''s Odyssey: The Child Services System Through the Eyes of the Parents, Jeri Baker. 13. Young Workers'''' Perspective: Learning the Ropes: Young People Entering Human Services. SECTION V: PREPARING FOR THE FUTURE. 14. Where Are We Going and How Can We Get There? REFERENCES. INDEX.