Coaching Through Effective Feedback / Edition 1

by Paul J. Jerome

Overview

How do you openly work with a "poor team player"? Positively handle a "negative attitude"? Objectively deal with a "bad judgment"? Sensitively criticize your boss (and keep your job)? And, how do you praise others to capitalize on your team's strengths? The Feedback Planner—a powerful and professional coaching tool shared in this guidebook—shows you how. Now you can offer ideas for improvement and build your working relationships through successful communication!

Product Details

ISBN-13:	9780787951078
Publisher:	Wiley
Publication date:	04/26/1999
Series:	Management Skills Series
Pages:	120
Product dimensions:	6.97(w) x 10.14(h) x 0.30(d)

About the Author

PAUL J. JEROME is VP of Richard Chang Associates, Inc., a diversified organizational improvement consulting and publishing firm based in Irvine, California. He is an experienced management consultant and business executive specializing in executive development, management training, team building, and performance management. Paul is widely recognized for his creative design and enthusiastic delivery of practical management tools and techniques. He is also the author of Coaching Through Effective Feedback and Re-Creating Teams During Transitions, published by Richard Chang Associates, Inc.

Table of Contents

Introduction.

Needing A Feedback Planner.

Stage 1: Describe Current Behaviors.

Stage 2: Identify Situations.

Stage 3: Describe Impacts and Consequences.

Stage 4: Identify Alternative Behaviors.

Understanding The Feedback Planner.

Using The Feedback Planner.

Refining The Feedback Planner With Style.

Summary.

Appendix A. Feedback Planner Templates.

Appendix B. Reproducible Forms.