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Ever had a 'people problem' at work? Or been told to 'brush up your people skills'? Just how are you supposed to do that? This book is for you if you have: been promoted and need to get the best from other people; got a sneaking suspicion that your 'people skills' - or lack of them - might be holding you back in your career; watched others progress - apparently effortlessly - and noticed other people wax lyrical about their inspirational leadership; ever gone home from work worrying about an issue you have with a colleague; wondered who to ask or where to look for answers to some of those tricky questions about working with people - and don't want to ask the very people you work with. With no-nonsense tools and tips, practical exercises and real examples of managing and being managed by other people, this is an essential handbook for surviving at work.
|Publisher:||Panoma Press Limited|
|Product dimensions:||5.00(w) x 8.00(h) x 0.46(d)|
About the Author
Dawn Sillett MCIPD BSc (Hons) specialises in bringing the best out of creative professionals. Over the past fifteen years, she has designed and delivered training and coaching programmes for thousands of board directors, copywriters, newly-promoted managers, creative technologists and graduate trainees. Dawn is Managing Director of Zoomly, which specialises in fast, focused and effective training and coaching. Her work has taken her to every continent, providing high-energy, practical learning in London, Brussels, New York, Beirut, Moscow and beyond. Clients include AMV BBDO, WPP and Random House as well as industry bodies such as The Institute of Practitioners in Advertising and D&AD. Dawn’s early career in the advertising industry involved blue chip brands and took her from London to Singapore. Dawn has a BSc (Hons) in Psychology and is a Chartered Member of the CIPD. When she’s not being Zoomly, Dawn enjoys following her scuba-mad husband into caves, coral canyons and the occasional shipwreck.
Table of ContentsForeword
How to use this book
Part I: all about you
How did you get to here?
Where are you now?
Where do you want to be?
Part II: the people skills you need to succeed
Communicate for clarity
Focus on the right things
Delegate to develop people
Tell people how they’re doing
Bring out the best in your team
Manage upwards to survive and thrive
Face up to conflict and deal with it
Yes, you will get found out – and it’s OK!
About the Author