ISBN-10:
1885167237
ISBN-13:
9781885167231
Pub. Date:
03/28/1997
Publisher:
Peak Performance
Inside the Magic Kingdom: Seven Keys to Disney's Success

Inside the Magic Kingdom: Seven Keys to Disney's Success

by Tom K. Connellan, Tom ConnellanTom K. Connellan
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Overview

Now an insider takes you inside the incredible Disney service culture and presents simple, powerful concepts in a fun, memorable way.

Product Details

ISBN-13: 9781885167231
Publisher: Peak Performance
Publication date: 03/28/1997
Pages: 160
Sales rank: 176,892
Product dimensions: 5.94(w) x 8.44(h) x 0.81(d)

What People are Saying About This

Kathy Anderson

A powerful book! Shows how all businesses can retain customer loyalty. Tom's unique approach reveals thought-provoking ideas to keep your customers coming back. I heighly recommend that you read it today.
—Kathy L. Anderson, Partner, KPMG Peat marwick LLP

J.W. "Bill" Marriott

Thumbs up! A fast-paced book that forces you to look closely at how you do business. Whether you're with a Fortune 1000 company or a home-based office, it will help set you apart. Lesson 7 alone makes it a high payoff investment.
—J.W "Bill" Marriott, Jr., Chairman of the Board, Marriott International, Inc.

Customer Reviews