ITIL V3 Exam Prep Questions, Answers, and Explanations

ITIL V3 Exam Prep Questions, Answers, and Explanations

by Christopher Scordo

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Countless time and money is spent preparing for the ITIL Foundation exam. So why aren't students laser-focused on taking practice exams before attempting the real thing?

Based on the official ITIL V3 Foundation syllabus (2011) and the ITIL V3 core volumes, the practice exams in this book are designed to help students adjust to the pace, subject matter, and difficulty of the real ITIL Foundation exam. Geared towards anyone preparing for the exam, all tests include clear solutions to help you understand the core concepts.

If you plan on passing the ITIL Foundation exam, it's time to test your knowledge. It's time for ITIL V3 Exam Prep - Questions, Answers, and Explanations.

Now packed with Over 800+ ITIL V3 Foundation sample questions to help you pass the exam on your FIRST try.

In this book: 800+ detailed ITIL V3 Foundation exam practice questions including 11 condensed ITIL Foundation mock exams that can be completed in one hour; 16 Targeted ITIL Knowledge Area tests, and detailed solution sets for all ITIL questions which include clear explanations and wording, ITIL Core Volume references, and reasoning based on the ITIL V3 Core Volumes and ITIL V3 Foundation syllabus (2011).

Reviewed, Licensed, and Endorsed by ITIL's Official Accreditation Body (APMG)
This book has been formally reviewed via ITIL's accreditation body, and is officially licensed and endorsed on behalf of the UK Office of Government Commerce (OGC).

2012 Edition Updates
The 2012 Edition of ITIL V3 Exam Prep Questions, Answers, & Explanations includes content improvements and edits which further assist students in preparing for their ITIL Foundation exam. Improvements include:
100 additional ITIL V3 Foundation practice exam questions
Specific questions updated for improved readability and applicability to exam
Explanations updated to further reinforce ITIL V3 Foundation concepts
Literal references updated to resolve minor issue with quotation marks
Specific responses edited to reflect minor labeling corrections

[ITIL is a Registered Mark of the Office of Government Commerce in the United Kingdom and other countries.]

Student Testimonials
"I found this to be the most complete, thorough and reliable source of questions. For the convenience alone it is well worth the money. I passed the first time and have no doubt that this book was a major factor in achieving such an excellent score." Ian Stockbridge, ITIL V3 - Welshpool, Wales

"I found the sample tests in this book to be extremely valuable for my preparation of the V3 Foundation Exam. I passed and thought I had scored 100%. I felt well-prepared going in, and that confidence makes it much easier to take the exam." Vince Pulice, ITIL V3 - Principle System Engineer - SuperValue

"I found these practice tests to be very useful in preparing for the Certification exam. In fact, once I tried one of the exams, I recommended it to three of my associates. All of us passed the exam and became certified. " Jim Sanford, ITIL V3 - Sr. Support Availability Manager - CA, Inc.

"I used this ITIL exam prep to prepare for my examination in ITIL V3 Foundation and I got approved so I'm happy and very satisfied with your book." Dan Rasmusson, ITIL V3 - Malmö, Sweden

"The topics covered and the exam questions were ideal as they helped to improve my understanding of the various ITIL areas. This was not just a matter of memorizing a bunch of questions and answers; it went far deeper." Jean-Ann Dill, ITIL V3 - Service Desk Manager, IT Services - Keytech LTD, Bermuda

"I used your exams to prep for my ITIL v3 Foundation Certificate and scored 92% on the exam. I would highly recommend your book to anyone!" Sarah Winiger, ITIL V3 - Basel, Switzerland

Product Details

BN ID: 2940012633873
Publisher: SSI Logic
Publication date: 02/01/2012
Sold by: Barnes & Noble
Format: NOOK Book
File size: 2 MB

About the Author

Christopher Scordo (PMP, ITIL) is the author of "PMP Exam Prep - Questions, Answers, & Explanations", and "ITIL Exam Prep - Questions, Answers, & Explanations". Through SSI Logic, Mr. Scordo's exam preparation books and software systems are relied on by a global audience of training organizations and corporate enterprises who seek to prepare and assess students.

In November 2009, his ITIL exam prep content was the first (and only) to be endorsed by the official accreditor of the ITIL framework ("APM Group"). Mr. Scordo is a member of the Project Management Institute, and has developed the curriculum, content, and tools used to prepare thousands of professionals.

Mr. Scordo continues to consult on projects across multiple industries and focuses; including federal systems, Health IT, emergency preparedness, and application development. He maintains a broad client portfolio of both government and private sector clients and loves what he does. When he's not training or consulting, Chris can be found playing competitive tennis, traveling, and enjoying life with his wife and new son.

For inquiries please visit, or email

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ITIL V3 Exam Prep Questions, Answers, and Explanations 4.8 out of 5 based on 0 ratings. 4 reviews.
Linb More than 1 year ago
If you are planning on taking the IT Infrastructure Library (ITIL) Foundation certification exam, I highly recommend the exam prep "ITIL V3 Exam Prep Questions, Answers, & Explanations" by Christopher Scordo. The exam prep book is laid out following the ITIL V3 syllabus and ITIL V3 Core volumes. Mr. Scordo organized the test questions and their explanations by the categories of the ITIL Knowledge Areas making it easy to understand. The practice tests are one hour in length, the same as the actual ITIL Foundation exam. This exam prep is an excellent resource for anyone studying for the ITIL exam.
Anonymous More than 1 year ago
TerryLH More than 1 year ago
"ITIL V3 Exam Pres Questions, Answers, & Explanations: 620+ ITIL Foundation Questions with Detailed Solutions" by Christopher Scordo is a well written, well researched and well put together test preparation book for the IT Infrastructure Library Foundation certification. Whether you are a self studier or using it to supplement another study method, you will find that the way the questions are laid out is very helpful. They are all categorized by the ITL Knowledge Areas of the ITIL V3 foundation syllabus and core volumes making it easy to follow and. There are clear explanations of the questions and answers. Another excellent feature of the book is the practice tests are the same length as the actual exam. If you are taking the ITIL exam, this book is an excellent resource for test preparation.
Jennifer_House More than 1 year ago
If you have to prepare on your own for the ITIL Foundation exam then you will want to check this book out. It offers practice tests the same length as the actual exams which help you prepare mentally and physically for the exams. This book is a good idea for people who do not have time to complete a course and need to study at their own pace. It would also be useful for people who want to augment the other methods they are using to prepare for the exam. There are also knowledge area quizzes that help you focus on the areas you feel you need the most help in. At the end of the book, there are also exam taking tips tailored to this specific certification exam. They are not generic and should help you further understand how this test works and is scored.