Professional Discretion in Welfare Services: Beyond Street-Level Bureaucracy

Professional Discretion in Welfare Services: Beyond Street-Level Bureaucracy

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Professional discretion has re-emerged as an issue of central importance in social work as a reaction to the intensification of management culture across the public sector. This book presents an innovative framework for the analysis of discretion by offering three accounts of the managerial role – the domination model, the street level model and the author's discursive perspective. As such this volume will be of great interest to postgraduate students and researchers as well as professionals.

Product Details

ISBN-13: 9781409492474
Publisher: Ashgate Publishing Ltd
Publication date: 12/28/2012
Series: Contemporary Social Work Studies
Sold by: Barnes & Noble
Format: NOOK Book
File size: 2 MB

About the Author

Tony Evans (CQSW, PQSW, BA, MA, MSc, PhD) Royal Holloway, University of London, UK. He has previously taught at the University of York, Oxford Brookes University, and the University of Southampton. Before going into academic life, he practised as a social worker in mental health and community care and subsequently in forensic social work in the health service.

Table of Contents

Contents: Introduction; The street-level bureaucracy perspective and discretion; Social services – street-level bureaucracies?; Management and professionals: arguments and perspectives on discretion; Researching discretion: the case study outlined; 'Managers' – are they all the same?; Senior managers and the remote control of practice; Local managers and practitioners: conflict or collaboration in supervision?; Conclusion: the dynamics of discretion; Appendix; Bibliography; Index.

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