About the Author
Tony Evans (CQSW, PQSW, BA, MA, MSc, PhD) Royal Holloway, University of London, UK. He has previously taught at the University of York, Oxford Brookes University, and the University of Southampton. Before going into academic life, he practised as a social worker in mental health and community care and subsequently in forensic social work in the health service.
Table of Contents
Contents: Introduction; The street-level bureaucracy perspective and discretion; Social services – street-level bureaucracies?; Management and professionals: arguments and perspectives on discretion; Researching discretion: the case study outlined; 'Managers' – are they all the same?; Senior managers and the remote control of practice; Local managers and practitioners: conflict or collaboration in supervision?; Conclusion: the dynamics of discretion; Appendix; Bibliography; Index.