The Manager's Short Course

The Manager's Short Course

by Bil Holton, Cher Holton

Hardcover

$47.57 $55.00 Save 14% Current price is $47.57, Original price is $55. You Save 14%.
View All Available Formats & Editions

Overview

Offers professionals and organizations 101 ways to help managers develop leadership skills without traditional classroom training. Readers learn how to build a work environment that features a climate of trust, commitment and integrity; clarify goals; build knowledge bases; and apply leadership skills. Also emphasizes the importance of interpersonal communication skills and welcoming change in organizations. Offers managers self-motivation techniques and tools to tap creativity within themselves, their employees and customers. Packed with practical tactics that provide real-world opportunites to practice a variety of skills, it turns ordinary managers into real leaders able to guide people confidently and expertly through challenges ahead.

Product Details

ISBN-13: 9780471551669
Publisher: Wiley
Publication date: 03/28/1992
Pages: 256
Product dimensions: 6.30(w) x 9.06(h) x 0.79(d)

Table of Contents

PARTIAL TABLE OF CONTENTS: EMPOWERING PEOPLE
Celebrate Small Wins
Expect the Best
Show and Tell
MODELING LEADERSHIP EXCELLENCE
Meet the ``Pro''
Goal Getting Is Goal Setting
Fifty-Two Character Builders
WELCOMING CHANGE
Consult Your Crystal Ball
Unzip Your Resistance
COMMUNICATING FOR RESULTS
Pick a Hot Topic
Polish Your Speaking Skills
MANAGING TIME
Clip and Save
Use the Worry Jar
CUSTOMER RESPONSIVENESS
Organize a Theft Ring
Honor the Chain of Service
SELF-MASTERY
Know Thyself
Stay Street-Smart
TARGETED INNOVATION
Kindergarten 102
Go with the Ideational Flow
THE EXHIBITS
Influence Profile
Constellations of Experience
MANAGEMENT SKILLS AND RELATED PRESCRIPTION INVENTORY
Recommended Reading
Index

Customer Reviews

Most Helpful Customer Reviews

See All Customer Reviews