The Truth About Employee Engagement: A Fable About Addressing the Three Root Causes of Job Misery

The Truth About Employee Engagement: A Fable About Addressing the Three Root Causes of Job Misery

by Patrick M. Lencioni

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A bestselling author and business guru tells how to improve job satisfaction and performance. In his sixth fable, bestselling author Patrick Lencioni takes on a topic that almost everyone can relate to: job misery. Millions of workers, even those who have carefully chosen careers based on true passions and interests, dread going to work, suffering each day as they trudge to jobs that make them cynical, weary, and frustrated. It is a simple fact of business life that any job, from investment banker to dishwasher, can become miserable. Through the story of a CEO turned pizzeria manager, Lencioni reveals the three elements that make work miserable -- irrelevance, immeasurability, and anonymity -- and gives managers and their employees the keys to make any job more engaging. As with all of Lencioni's books, this one is filled with actionable advice you can put into effect immediately. In addition to the fable, the book includes a detailed model examining the three root causes of job misery and how they can be remedied. It covers the benefits of managing for job engagement within organizations -- increased productivity, greater retention, and competitive advantage -- and offers examples of how managers can use the applications in the book to deal with specific jobs and situations. Patrick Lencioni is President of The Table Group, a management consulting firm specializing in executive team development and organizational health. As a consultant and keynote speaker, he has worked with thousands of senior executives and executive teams in organizations ranging from Fortune 500 companies to high-tech startups to universities and nonprofits. His clients include. AT&T, Direct TV, JCPenney, Microsoft, Nestle, Northwestern Mutual, Southwest Airlines and St. Jude Chilren's Research Hospital. Lencioni is the author of ten bestselling books, including The Five Dysfunctions of a Team and The Advantage. He previously worked for Oracle, Sybase, and the management consulting firm Bain & Company.

Product Details

ISBN-13: 9785001006442
Publisher: Mann, Ivanov and Ferber
Publication date: 03/21/2017
Sold by: Bookwire
Format: NOOK Book
Pages: 276
File size: 1 MB

About the Author

Патрик Ленсиони — основатель и президент The Table Group, компании, занимающейся разработкой идей, продукции и услуг по улучшению командной работы, прозрачности и во­влеченности сотрудников. Страсть Ленсиони к организациям и командам нашла отражение в его работах, выступлениях и консультациях. Он автор нескольких бестселлеров с более чем тремя миллионами проданных экземпляров. В свободное от писательского труда время Патрик консультирует CEO и команды руководителей, помогая укрепить связь с контекстом их бизнес-стратегии. Привлекательность разработанных Ленсиони моделей лидерства заинтересовала самых разных клиентов, включая компании из списка Fortune 500, университеты, церкви, профессиональные спортивные, военные и некоммерческие организации. Кроме того, Патрик каждый год выступает перед тысячами лидеров в компаниях мирового класса и на национальных конференциях. Патрик Ленсиони живет в Области залива Сан-Франциско с женой и четырьмя сыновьями.

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Table of Contents

Introduction vii

The Fable

Shock 3

Part One: The Manager 5

Part Two: Retirement 21

Part Three: The Experiment 59

Part Four: Going Live 167

The Model

The Miserable Job 217

The Cost of Misery 219

The Three Root Causes 221

The Benefits and Obstacles of Managing for Employee Engagement 224

Exploring and Addressing the Causes of Job Misery 229

Case Studies 239

Taking Action 250

The Ministry of Management 253

Acknowledgments 255

About the Author 258

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