Wooing Customers Back

Wooing Customers Back

by John Mark Holmes

Paperback(REV)

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Overview

Wooing Customers Back is written for front-line employees and managers of service or sales. It is an easy-to-read book presenting better ways to handle so-called problem customers and keep service excellent. Good advice is given when employees need better attitudes or customer service is ho-hum. Popular with thousands of employees, the book's new third edition is now available.

Product Details

ISBN-13: 9780964382862
Publisher: Advance Mark Publishing
Publication date: 06/01/2006
Edition description: REV
Pages: 128
Product dimensions: 5.50(w) x 8.50(h) x 0.30(d)

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